Service arrived in about 1/2 hour, and Aaron was helpful and friendly (even tipped him) Downside - in the darkness on the highway, and in haste Aaron indicated that our spare wouldn't fit on the RV. He showed my husband, who believed him (didn't check himself - not his expertise) so he went back to the shop and replaced the blown. He returned, mounted it and suggested a tire store in town. The bill was $200 because he made two trips, fair enough, EXCEPT the tire actually did fit as the tire store demonstrated, and would have gotten us to the tire store for replacement, even though not the perfect sized tire. I then called 3 times over 5 days, (and each call indicated that they would call me back) and my second and third call was with the billing manager Harv . He was MORE than rude, continued to yell at me "What do you want, we got you back on the road ! " Your husband agreed that it didn't fit" "Your tire was the wrong size anyway" "You bought a new tire" -- he never took any responsibility for a simple mistake on the driver's part, or that we didn't really need the tow truck to make two trips. Shocked and maddened by his rudeness, mean spirit, yelling, and bullying. Call someone else for help!
Best towing service ever!! They went above and beyond to help us when no one else would! Highly recommend!!
These guys are so unporfessional and rude. They are over priced and only accept cash it's 2017 .
I crashed my vehicle into a ditch and the police called this company at default. They charged way too much, ended up paying over 550 dollars, I've gotten my vehicle towed through other companies and they don't charge even close to that, it's just robbery you have no choice but to pay or let them keep your car. Would never recommend to anyone.
Professional staff, helped in an emergency.
Reichert Knepp Wrecker Service Plymouth is a US Car Repair based in Plymouth, Indiana. Reichert Knepp Wrecker Service Plymouth is located at 5817 Michigan Rd, Plymouth, IN 46563, USA.
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